BTEC Travel & Tourism (Level 2)

This vocational course introduces students to the global travel and tourism industry, focusing on destinations, customer service, and the economic and cultural importance of tourism.

Learners gain practical knowledge of how the sector operates, including planning trips, understanding customer needs, and evaluating the impact of tourism on communities and environments.

The course is ideal for students who enjoy applied learning, working on projects, and exploring real-world scenarios in hospitality, travel, and tourism.

Typical Units

UK and International Travel Destinations

• Key features of major destinations, attractions, and transport links
• Factors influencing destination choice (cost, climate, accessibility, culture)

The Travel and Tourism Industry

• Structure and roles of organisations (tour operators, travel agents, airlines, accommodation providers)
• Interrelationships between sectors and the importance of customer service

Customer Service in Travel and Tourism

• Meeting customer needs and expectations
• Handling complaints and delivering quality experiences

Promoting Travel and Tourism

• Marketing strategies, digital promotion, and sustainability in tourism

Impact of Tourism

• Economic, social, and environmental effects of tourism locally and globally
• Responsible tourism and sustainable development principles

Skills Developed

• Communication and customer service
• Research and presentation skills
• Planning and organisational skills
• Understanding of global cultures and sustainability issues

• 100% coursework and practical assignments
• Evidence includes written reports, presentations, role-plays, and project work
• Internally assessed by teachers and externally moderated by Pearson
• Grading: Pass / Merit / Distinction based on assignment criteria
• No final written exam assessment is continuous throughout the course

• Ideal for students interested in travel, hospitality, and global cultures
• Builds practical skills for employment and further study
• Provides insight into one of the world's largest and fastest-growing industries

• BTEC International Level 3 Travel & Tourism
• Apprenticeships in hospitality, events, or tourism management
• University courses in Tourism, Hospitality Management, Event Planning, or International Business
• Careers in airlines, hotels, tour operations, travel agencies, and destination marketing